Bunzl Online Ordering Portal

Bunzl BRS has launched a new online ordering site that will replace the old one starting from September 25, 2023.

Thursday, Sept. 21, 2023
Last day to place orders on old e-commerce site.
Friday- Sunday, Sept. 22-24, 2023
Blackout dates for data updates and account transition to the new site.
Monday, Sept. 25, 2023
You will receive an email from noreply@bunzlbrs.com requesting that you activate your account. Please make sure to bookmark the new website.

Key Updates & Program Highlights

  • Credit card processing to increase efficiency. 
  • Moving to a cost-to-serve model to keep pricing on products low. Centers will pay a flat delivery surcharge depending on their distance from the nearest distribution centers in Bensalem, PA; Morrow, GA; Grand Rapids, MI; and Carrollton, TX. The fees are as follows:
    • $50.00 ≤ 200 miles
    • $100.00 201 ≤ 500 miles
    • $150.00 ≥ 500 miles
  • All deliveries include liftgate services.
  • The new program dictates that orders ship within three business days of receipt to improve consistency and reliability.  
  • Businesses are encouraged to consider placing a minimum order value of $500.00 to ensure you receive the best possible alignment with freight services. Otherwise, a $50.00 minimum order fee will be assessed.

Training & How To Contact Customer Service

To help prepare you for the transition, we have posted the User Guide on the old- e-commerce site under Forms. Additionally, the new Ordering Portal has a Training section that will walk you through several website functions and features.

Do you have any additional questions or need additional information? Our customer service team is ready to assist you. 


How to Reach Customer Service:

Customer Service Email: 


Phone Number: